How journalists think about their work and the profession is changing rapidly as we enter a hyper-partisan age and usher in a new generation of reporters who grew up expressing their views on social media. Examining this new journalistic mindset and its implications for the profession and democracy is now a major focus of my research. Early results led to this piece published in Harvard’s Nieman Reports.
The Magazine, News & Digital Journalism Department’s reporting intensive this year went to pot – literally.
We had more than 40 student reporters investigate what New York would look like after the legalization of marijuana, a move that looked almost certain when we started the project in October 2019. But by May, it became clear COVID-19 would derail the legislation, along with much of spring semester. But the students remained engaged with the project nonetheless, worked on it from their hometowns rather than campus, and pivoted to adjust their stories to the new post-COVID reality.
Their efforts, and those of my co-directors – colleagues Jon Glass, Seth Gitner and Shevlia Dancy – resulted in package that has already won awards such as Best News Website — Large School from AEJMC. A piece I edited and helped develop has also won the Best Multimedia News Story award from the Associated Collegiate Press Contest.
Check out the work Newhouse students can do when they come together under faculty supervision to focus their talents on a single topic. I am particularly proud of the stories featured under the channel heading “The First” as the stories focus on the Mohawks, an under-covered Native American tribe whose nation straddles the U.S. and Canadian borders.
I worked with those students and the others who reported along the Saint Lawrence River, while my amazing colleague Jon Glass worked with students who reported from the Niagara Falls area. Credit for the project’s success also goes to Seth Gitner, who focused on site design and development.
Another story in this package I edited that I think turned out particular well is this piece on a unique border crossing in northeastern New York where people from around the world come to claim asylum in Canada.
As these stories win awards like the David Teeuen Student Journalism Award and the National Scholastic Press Association Pinnacle Award for Best News Package, I grow more and more confident that this experience will empower our students to tell meaningful stories as soon as they enter the profession.
I’ve really enjoyed designing and teaching a data-journalism course for the Communications@SU master’s program. It is part of a three-course Journalism Innovation track within the program. I got to interview rock-star journalists like Ryann Grochowski Jones of ProPublica, Jason Leopold of VICE News and the team behind this amazing piece on deaths in the Texas child welfare system. And the students in the program have been fantastic — adults with families and full plates who still thrive in the program because of their drive to become leaders in the field.
The Newhouse School won in three of the four categories in AEJMC‘s Best of Digital competition at the organization’s huge 2016 annual conference in Minneapolis. Why not in all four, you ask? Only because no one from this amazing school bothered to enter into the last category, that’s why! My co-teacher Jon Glass and I won in the “single class” category for the content and website produced by our Web Journalism & Innovation class. Thank you to Jeff Passetti who helped design, and largely built, the winning website. And major kudos to the students for producing amazing multimedia pieces that include 360 video, time-lapse video and animation.
Somewhat to my surprise and certainly to my delight, the report seems to have a life of its own, forming the basis of this report that just came out yesterday in the Columbia Journalism Review.
The engagement initiative I jockeyed for the FOIA Project during Sunshine Week solicited nominations for the worst “FOIA Failure” from six prominent users of FOIA, including Charlie Savage of The New York Times and Jason Leopold of Vice News.
They selected cases where they sought records on everything from the final chapter of the CIA’s history of the Bay of Pigs, to more contemporary records on targeted drone strikes and secret government surveillance.
I then summarized their cases, linked to the supporting documentation in the FOIA Project’s database, invited the public to vote on the worst failure of them all, and pushed the project through a variety of social media channels.
It involves a really nasty dispute between two companies that had been partners in military housing projects valued at more than $2 billion. One of the companies accused the other of poor management and tried to kick it out of the projects. Now the other claims that tens of millions of dollars meant for the housing projects is being used to pay the other company’s legal bills. Caught in the middle are more than 11,000 military families.
Check it out at http://foiaproject.org/?p=2894
The study I co-authored with the amazing Dr. Tina Nabatchi, which evaluates the effects of Jefferson Action‘s Citizen Jury project on the 2012 Congressional election has been accepted to the Journal of Public Deliberation. We expect the article to appear in the December issue. The piece is: Munno, G., & Nabatchi, T. (2014). “Public Deliberation and Co-Production in the Political and Electoral Arena: A Citizens’ Jury Approach”
The best part about being a scholar is the chance to team up with brilliant researchers to investigate pressing issues. These collaborations have lead to two recent publications on which I am second author. They are:
Golan, G., and Munno, G. (2014). The framing of Latin America in elite U.S. media: An analysis of editorials and op-eds. Newspaper Research Journal, 35(1).
Nabatchi, T., and Munno, G. (2014). Deliberative civic engagement: Connecting public voices to public governance. In P. Levine and K. Soltan (eds.), Civic Studies. Washington, D.C.: Association of American Colleges and Universities, Bringing Theory to Practice Program.
The sweet spot in any engagement project is when it inspires grassroots involvement and leadership. That’s what has happened with the Auburn Community Cafes, a project that grew out of the ABC Cayuga project I am managing for the Allyn Foundation.
The ABC Cayuga project team identified the Cafes as key to its efforts to build social connections and social capital among Auburn parents. The Gavras Center and Auburn YMCA took the lead on writing and winning a state grant to recruit and train parents to run the Cafes, and to provide the parents with money to arrange for things like food and childcare at the Cafes themselves. Since then, the parent volunteers have completely taken over, making the Cafes their own.
Last night, the parent volunteers pulled off their second Cafe, which was a smash success, drawing about 60 participants and inspiring many meaningful conversations. Check out the Auburn Citizen’s great coverage, and congrats to the Auburn Community Cafe parent volunteers!
As the president of the Newhouse Doctoral Association, I blogged about Newhouse’s amazing crop of first-year Ph.D. students to help potential applicants decide if our program is right for them. Check it out: Research opportunities, collaboration & flexibility define the Newhouse Ph.D. program.
Dr. Golan just presented the content analysis of 132 opinion pieces from The New York Times and Washington Post at the World Association of Public Opinion Research conference in Bogota, Columbia.
My profile on Gwen Maturo-Grasso, an extraordinary educator at Syracuse’s Lincoln Middle School and winner of this year’s National Teacher of the Year Award from SECME, appeared in the latest issue of NYSUT United Magazine.
Maturo-Grasso is an English teacher by training who has a deep love of science and an unerring belief that literacy is key to understanding scientific problems on tests and in the real world.
Here’s a quote from former Syracuse City School District Superintendent Dan Lowengard: “There are a couple of things that are really unusual about Gwen. For one, she prefers middle school students and can match their energy and passion,” he said. “For another, she has embraced and manifested a truly deep connection between English and the sciences. She uses literacy as a basis for helping students understand complex scientific problems, and she uses technology as a way to get them excited about reading and writing.”
Congrats to Gwen, and my own personal thank you to her for putting in so much extra work to help Syracuse students succeed.
Check out my post on the CNYSpeaks blog about a facilitated public meeting I took part in on the future of the Onondaga Lake watershed. The event was designed by Dr. Tina Nabatchi of the Maxwell School’s Program for the Advancement of Research on Conflict and Collaboration (PARCC). She utilized a process called Open Spaces, which puts control of the event in the hands of participants and is best used when trying to build a sense of ownership. Read more here.
UPDATE: Check out Willson’s blog at http://newlandscapephotography.com/
Some artists help us expand our sense of the possible by deconstructing or altering reality. Others, like Willson Cummer, do something perhaps even more amazing: They show us the reality right in front of us that we’ve somehow failed to see.
Cummer focuses his camera on the places where the man made meets the natural, like the roofs of parking garages and the forgotten places under overpasses, which CNYSpeaks has written about before. He has a knack for at once showing us the enduring beauty of nature and the destructive force of human development. He juxtaposes the beautiful and the ugly, creating images that deepen our understanding of beauty itself.
Asset-based development — the notion that a community is better served by building off existing assets, as opposed to courting outside developers to build projects with little connection to the community’ history and values — has long been recognized as a best practice.
But what if one your assets is a giant beer sign? And what if it hasn’t been lit in 40 years?
The answer to the first question is easy: All the better!
That’s especially true in Auburn, which knows how to have a good time, a fact that will be on display all weekend, from the Founder’s Day celebration on Saturday, to the sign lighting beer bash on Saturday night, to the party following the Great Race Sunday.
This is a significant selling point for this small city. It’s great that we are embracing our proclivity for fun and taking pride in it. And why not? Austin has become an epicenter for creatives by celebrating weirdness. Surely, there’s worse things to celebrate than knowing how to celebrate. If you have any doubt about that, check out this list. Did you know that two U.S. cities are fighting over the moniker “Cowtown,” or that Charleston, West Virgina, goes by the nickname “Chemicalville”?
The second question has required quite a bit of work for the community to answer. The Genesee Brewing Co. has made the investment to restore the sign with LED lights. The Auburn Downtown Improvement District has handled the event logistics and much of its promotion, two things that were key to making the brewery’s investment in the project worthwhile. The city of Auburn is providing security and other support. Local businesses have stepped to the fore to supplement and compliment the event with efforts of their own, with dozens of places offering various specials and enticements. The local fundraising powerhouse known as Majorpalooza is teaming with with Tinkers Guild to man the Genny Beer truck and raise money for charity during the event.
I personally had absolutely nothing to do with any of this, and I want to take this opportunity to thank everyone who played a role in making it happen. Thank you all!
Through this cooperative, collaborative effort, a fanciful idea has become reality, and the Genesee Beer sign will be re-lit tomorrow night. Whether you are from Auburn or not, you should come down and take in the spectacle.
From a public relations perspective, it’s fair to say the event has already been a success. Google it, and you’ll find dozens of outlets have picked up on the story and are celebrating the accomplishment with us. That includes this piece in the Citizen, and this one in The Post-Standard, both of which have more details about the lighting and all the other Founder’s Day events tomorrow.
Working to ensure the success of individuals from under-represented groups in science, technology, engineering and math (STEM) is not just the right thing to do. It’s also essential to the competitiveness of our country, and to the ability of the entire planet to find creative solutions to the daunting challenges we face.
The country needs an “all hands on deck” approach to filling its STEM jobs, something President Obama has recognized in speeches and backed up with Race to the Top funding to states like New York, which received the money in part because of its commitment to STEM education.
My annual trip to Telluride, Colorado, in March was my best yet, which is saying a lot. I fell in love with with the town, its people and the wilderness that engulfs them on my first visit, circa 1980.
The trip wasn’t a vacation per say. I had work to do for clients back home, and I was eager to pitch a social media campaign to the owners of the specular hotel where we always stay.
But in paradise, work tends to take a back seat. Week No. 1 turned into a Munno family romp. My brother and cousin, who live in Telluride and manage the Camel’s Garden, put up with a whole mess of us. Watching my 66-year-old father and 6-year old nephew rip up the Telluride Ski Resort together was truly awesome.
On the second week, it was just me, free to explore all of Telluride’s outlandish ski terrain with Mike and Scott, who are outrageously good skiers and generous guides.
I was also able to meet Larry and Michael, the ownership team behind the Camel’s Garden Hotel, for the first time. The Camel’s Garden is a unique place made possible by Telluride’s own uniqueness. It’s a luxury hotel approximately 27 feet from a chair lift, and just a few more feet to the main gondola station.
Yet, it’s the furthest thing from being in some sort of sterile, commercial, prefabricated “base area.” Rather, it’s independently and locally owned and operated, and is perfectly situated in historic downtown Telluride. World-class restaurants are across the street, and the very center of downtown is two short blocks away.
This combination of being virtually on top of the lifts and in the midst of a fun, lively, historic town all at once make the Camel’s Garden the most convenient ski hotel in North America. You can not beat it. It’s also ideally located to access Telluride’s myriad trails and festivals in the summer.
It’s a great honor, then, that I was able to successfully pitch a social media marketing plan for the Camel’s to Michael and Larry. I’m now posting daily to the Camel’s Facebook page and @camelsgarden on Twitter.
Soon, we’ll be launching a blog, an email newsletter and making adjustments to the Camel’s Garden Web site to better highlight the content we create on all of the Camel’s digital platforms. We also want to draw attention to guest-generated content like the reviews the hotel receives on sites like TripAdvisor — the best marketing possible!
I’m honored to have been a part of a dynamic deliberation today with about 80 citizens. We discussed the essential elements of constructive, productive and civil public meetings. Check out my posts on CNYSpeaks.com Thank you to FOCUS Greater Syracuse and everyone who participated.
My latest articles on science, technology, engineering and math education have come out in the February issue of NYSUT United Magazine (formerly New York Teacher Magazine.) In this month’s issue, I focus on the extraordinary effort some teachers make to bring dynamic, hands-on, STEM programs to their students. I also wrote a sidebar on a grant from Corning Inc. that will allow NYSUT to expand its SEMI High Teach U program to the Southern Tier.
Coming in the March issue, I’ll have a piece on strategies for increasing the participation of women and minorities in STEM fields.
That’s the topic of the CNYSpeaks forum we have been working on with FOCUS Greater Syracuse. The free, public event is from 7:30 to 9 a.m. Friday, Feb. 18, at City Hall Commons, 201 E. Washington St., Syracuse. Please attend if you can — you do not need to register in advance. Participants will work in small groups with CNYSpeaks-trained facilitators to explore the elements required for effective public meetings.
One of my clients, WowWe Inc., is now offering its incredible video email platform for free. I wrote the news release for the announcement, and it’s great to see it getting picked up by both the technology press and the general business press. It’s also being tweeted all over the twittersphere.
WowWe, on its iWowWe.com platform, is a completely cloud-based video communication system with both video email and video conferencing capability. Its got a really robust contact manager, high-quality video player and absurdly reasonable pricing. It works seamlessly on a smartphone and is equipped with a full-range of social media integration tools.
I helped the Texas-based start-up edit its business plan in early 2009 and worked with their award-winning team on the written content for its Web site when the service officially launched in July. Since, I have been blogging for WowWe and writing the occasional media release. It’s great to the company taking this next step and getting recognized for it.
CNYSpeaks and FOCUS Greater Syracuse to Host A Forum on Civil Civic Discourse
Free Public Event to be held at 7:30 a.m. Friday, Feb . 18, at City Hall Commons
Combative school board sessions and angry town hall meetings on health care have obscured the fact that public officials and citizens must work together to solve the complex problems we face here in Central New York and across the country.
Yet public officials are given little guidance on just how to structure public meetings to ensure that citizens are heard, and citizens have little guidance about how they should behave at those meetings to ensure that their interests are understood and that the meetings are safe and productive.
On Feb. 18, FOCUS Greater Syracuse will devote its monthly Core Group meeting to exploring this topic, with the goal of hearing from citizens about how they believe public meetings can be better designed to be productive, civil, and effective.
The forum, which is free and open to all, will run from 7:30 to 9 a.m. at City Hall Commons, 201 E. Washington St., Syracuse.
Participants will work in small groups with trained facilitators from the CNYSpeaks Initiative and the Maxwell School’s Program for the Advancement of Research on Conflict and Collaboration to discuss questions such as:
- Why do people go, or stay away from, public meetings?
- What do public meetings that “work” look like? What do such meetings accomplish? What processes are used?
- How should public meetings be designed to be more inclusive, productive and constructive?
- What are the minimum standards of behavior required of citizens — and officials — to have successful public meetings?
With a population of less than 5,000 and a median household income of around $50,000, Manor, Texas, is an unlikely place to find the cutting edge of government e-participation technologies.
But thanks to a young and enterprising Assistant City Manager (Dustin Haisler, now of Spigit), Manor has attracted significant investment from a variety of firms eager to demonstrate the utility of their technologies. As a result, this small Texas town has a variety of e-participation tools that should be the envy of much larger communities. It also has the savvy to institute the policies and processes needed for Manor’s bureaucracy to effectively utilize the citizen input it receives through those platforms.
So, what makes the Manor e-participation system so effective, in addition to all the fancy tools?
Two colleagues and I tried to answer that question as part of our capstone project at the Maxwell School of Syracuse University, in pursuit of our Executive Master of Public Administration degrees. For the project, we developed case studies of four city-run e-participation projects, one in the US (Manor), one in Korea and two in Germany. We then developed a set of criteria and applied it to the case studies. I focused on Manor. You can find our full report here. Or, for a summary of what we learned from Manor, Continue reading “Innovation Leaders: E-Participation in Manor, Texas”
I’ve been taking an amazing class at the Maxwell School this fall — Fundamentals of Conflict Studies with Pofessor Bruce Dayton. Among the requirements are two “external activity reports” that examine events of our choosing using the theory we learn in class.
I’ve attended several events recently that would make excellent fodder for conflict analysis, including a lecture by Ines Mergel that examined networks within organizations and how they can create and manage conflict.
However, perhaps recklessly and certainly in bad taste, I choose to focus on a movie – the spectacularly bad The Twilight Saga: Eclipse. The third-installment in this teenybopper, melodramatic, vampire-love series is remarkable in that its subtext seems ripped from the pages of a conflict resolution textbook.
The characters in the movie are all trapped in conflict. Many of the conflicts would be defined as group identity conflicts, a major component of conflict from a cognitive perspective. The conflicts also end up being transformed via several conflict resolution mechanisms —increased contact among the parties, the rise of an effective mediator, increased costs of continuing the conflict, and, most importantly, the forging of a “super identity” via the rise of a common enemy.
Continue reading “Hollywood Does Conflict Transformation”
Foursquare (which writes its name lowercase except at the beginning of sentences) allows users to connect with each other and to share their locations through a process called “checking in.”
You can use foursquare on a computer, but it is most powerful when launched on a smartphone, as it can tap into the phone’s GPS and help users determine exactly where they are and what’s around them. Foursquare ties into users’ Facebook and Twitter accounts, which makes it easier to find contacts who also use foursquare. Additionally, this feature turns foursquare into a blogging tool that can enhance posts to those platforms. There is also a foursquare plug-in for WordPress, which I have yet to play with.
As Rotolo explained to students in Ines Mergel‘s New Media Management class, foursquare has clear value to businesses, who tie it into their customer loyalty programs. Customers who “check in” at certain locations get discounts and freebies, which in turn motivate the customers to utilize foursquare more.
Check out my new post on CNYSpeaks.com on two initiatives that are utilizing the Web to make it easy for people to contribute to their efforts.
Headd’s presentation focused on a growing movement to make all sorts of data available online. Many people interested in open government and citizen participation, including myself, applaud these data releases, but worry about how to make the information easily digestible and useful to the average citizen.
Headd has a completely different take. He wants to see government release the data in the most complete and raw form possible, and then let Open Source programmers take care of the rest. He calls it, “the Democratization of Code,” and it is essentially a way for the marketplace to make the most of government data by finding innovative ways to make it useful to citizens.
Continue reading “Open Government Effort Powered by Twitter”
I love alliteration, maybe to a fault.
But “Connect. Communicate. Create.” is far more to me than just a catchy motto.
Rather, it precisely sums up my philosophy on solving problems, particularly the type of complex problems we face today.
On this blog, I will examine best practices in areas such as social media, civic engagement, journalism, audience development, policy analysis and formation, strategic planning and communications, conflict transformation and consensus building.
The focus will be how individuals, nonprofits, governments and companies can harness these best practices to solve problems and overcome barriers to success.
I invite you to connect with me in the manner in which you feel most comfortable. Comment on this blog, call me at 315.730.4621, email me at firstname.lastname@example.org, friend me on Facebook, connect with me on LinkedIn or follow my tweets.
Some of the work I am the most proud of are the series I articles I wrote from the Gulf Coast after Katrina and the CNYSpeaks Civic Engagement Initiative.
CNYSpeaks exemplifies the type of project I love: Connecting people, fostering constructive dialog and using that communication to catalyze creative solutions. As such, civic engagement is the basis for much of my journalistic and academic work.
Thanks for stopping by.